Pines Energy Group
Legal

Privacy Policy

Effective date: September 25, 2026

1. Overview

This Privacy Policy explains how Pines Energy Group LLC ("Pines Energy Group," "we," "us," or "our"), a Texas limited liability company, collects, uses, and shares information through this website. It also applies to our operating companies, Pines USA and Pines Solutions, when you contact them through this website.

This policy covers information collected through this website only. It does not cover information collected offline or under a separate agreement, such as a supply contract, a collection service agreement, or Recovery Point partner registration, which may have their own terms.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

Information you provide

When you send us a message through our contact form, we collect:

  • Your name
  • Your company name, if you provide it
  • Your email address
  • Your phone number, if you provide it
  • The topic you select and the contents of your message

If you email or call us directly, we receive the information you choose to share in that communication.

We do not ask for, and do not want you to send us, sensitive personal information through this website. This includes Social Security numbers, driver's license or other government ID numbers, bank account or payment card numbers, passwords, and health information. Please do not include this type of information in your messages.

Information collected automatically

We use website analytics to understand how visitors use the site as a whole. This may include the pages you view, the website that referred you, your browser and device type, and your approximate region derived from your IP address. We use this information in aggregate to measure traffic and improve the site, not to identify individual visitors.

Like most websites, our hosting provider may also automatically record standard technical information, such as IP address, browser type, and the date and time of a request, for security and to deliver the site.

3. Cookies

This website does not use cookies. We do not use advertising cookies, tracking pixels, or cross-site tracking technologies, and our analytics are set up to operate without cookies.

Because we do not track visitors across other websites, we do not respond differently to browser "Do Not Track" signals.

4. How We Use Information

We use the information described above to:

  • Respond to your questions and requests
  • Provide quotes and information about biodiesel from Pines USA
  • Set up and manage oil collection service and Recovery Point registration with Pines Solutions
  • Communicate with you about your inquiry or an existing business relationship
  • Keep business records of our customer and partner communications
  • Operate, maintain, secure, and improve this website
  • Comply with legal obligations and protect our rights

We do not use your information for targeted advertising.

5. How We Share Information

We do not sell your personal information, and we do not sell our analytics data. We do not rent or trade your information to third parties for their own marketing.

We share information only in the following circumstances:

  • Within our company. Pines Energy Group LLC, Pines USA, and Pines Solutions share information with each other as needed to respond to your inquiry and provide services.
  • Service providers. We use trusted providers to run this website. Contact form submissions are processed and delivered to us by FormBold, our form service. The site is hosted by GitHub Pages, fonts are delivered by Google Fonts, and aggregate traffic is measured by our analytics provider. These providers may receive technical information such as your IP address in order to perform their services, and they process information under their own privacy policies.
  • Legal requirements. We may disclose information when required by law, subpoena, or court order, or when we believe disclosure is necessary to protect our rights, property, or safety, or the safety of others.
  • Business transfers. If Pines Energy Group or one of its companies is involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
  • With your consent. We may share information for any other purpose with your permission.

6. Retention

We keep the information you submit for as long as it is needed for the purposes described in this policy, including maintaining business records of our customer and partner communications, and as required or permitted by law.

7. Security

This website is served over an encrypted HTTPS connection, and we take reasonable measures to protect the information you submit. No method of transmitting or storing information over the internet is completely secure, however, and we cannot guarantee absolute security.

8. Your Choices

  • You can use this website without submitting any personal information.
  • You can contact us to ask what information you have submitted to us, or to correct or update it.
  • You can ask us to stop sending you non-essential communications at any time.

Depending on where you live, you may have additional rights under applicable law regarding your personal information. To make a request, contact us using the information in Section 12. We may need to verify your identity before responding.

9. Children

This website is intended for adults and businesses. It is not directed to anyone under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you believe a person under 18 has submitted information to us, please contact us and we will take appropriate steps.

This website contains links to third-party websites and services, such as Google Maps and Apple Maps for directions. We are not responsible for the privacy practices of those sites. Please review their privacy policies before providing them any information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date above. Your continued use of the website after a change is posted means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

Pines Energy Group LLC
3855 TX-31
Athens, TX 75752
Phone: (512) 640-9102
Email: [email protected]